ConnectHQ Resource Center

Tools to get you started using ConnectHQ

ConnectHQ Guides

These “how-to” videos guide you through the enterprise portal with its self-service dashboard, and demonstrate how to manage your SIM cards and create reports.



 

Bill Payment Options and Customer Support

Question regarding your bill? Please view the following information, payment options and ways to gain assistance.

3 Payment Options

  1. Mail your payment to the address listed on the first page of your bill. The due date is also listed on the same page.
  2. Pay your monthly bill by phone. Call the Direct Business Financial number at 1-866-487-5341.
  3. Set up monthly auto pay. Call the Direct Business Customer Service at 1-800-305-2501.
    • Please note: to set up autopay, you must be listed on the account as an authorized user with your own 4-digit PIN.

Customer Support

  • For general inquiries, call our Business Support Team at 1-800-305-2501 (M-F 7am-8pm, Saturday 9am-6pm central).
  • Contact Us

Didn’t find the answer you’re looking for?

Contact our Business Support Team at 1-800-305-2501