As mobile workforces grow, your employees need to be able to access information anywhere, which means your sensitive data is traveling with them everywhere. Mobile devices can drive productivity skyward, but they can also expose businesses to additional risk and liability.
Mobile device management (MDM) software monitors, manages and secures data and applications on employee- and company-owned devices. It helps prevent issues associated from employee app misuse, threats from unsecured networks, unenforced policies or lost devices carrying sensitive data. MDM also boosts productivity by eliminating the need for your IT team to manually provision, update and troubleshoot mobile devices. Think of all the time saved.
As with any new technology or process, getting your business and your employees ready to adopt MDM in advance will make for an even smoother transition. Taking the time to consider what MDM solution is right for you will help you enact policies that make your business safer and more productive.
What level of MDM will you implement? Determine how much protection your business needs before proceeding. Each level adds more functionality while retaining all the features of the lower levels.
Once you decide on the MDM features that are right for your business, you need to create a policy that will cover the new procedures. Draft a written policy that explains MDM, your rules for accessing company information via mobile devices, and the ramifications for violating the policy.
Topics to address in your policy might include:
A well-planned MDM solution can help your business incorporate mobile devices and workflows while avoiding pitfalls down the road.
Preparing your workforce for a new policy is a key part of MDM adoption. If they have all the information in advance, they will be ready to install work software on their devices and adhere to new BYOD guidelines. To build trust around MDM, you should communicate clearly and transparently with your employees. Update them on decisions that could affect their personal devices or data. Allow them to ask questions before asking them to sign an MDM policy and consider creating a FAQ that explains the benefits of MDM and how it will protect their devices.
Additionally, complexity breeds non-compliance. Poor usability stands in the way of MDM buy-in for 57% of employees. Once your employees are on board with the policy, ensure they have clear instructions and a simple way to enroll their devices. Taking the time to walk through the newly created policy will also help secure quick employee adoption and full policy adherence. If employees feel that they were included in the process and have clear instructions to follow, your business can transition smoothly to a full MDM solution.